The family friendly Partners Program is available for all attendee families. In addition, the Resort and surrounding Traverse City area have numerous opportunities for family fun. Contact the Traverse City Convention Bureau at www.visittraversecity.com or (800) 872-8377.

In addition to continental breakfasts and lunches, there are several evening activities designed for relaxation and informal conversation. Social Hours take place Monday-Thursday evening and on Wednesday evening there is an industry dinner and entertainment.

Your spouse or partner is welcome at all of the social hours and the Wednesday evening dinner. (Children are not permitted at the Monday - Thursday social hours and the Wednesday evening event. Alternative activities are planned and/or available.)

The seminars are designed to foster a casual atmosphere for the informal exchange of ideas. Business casual is appropriate. Some attendees choose business attire (suits or sport coats), particularly on Wednesday and Thursday. Others wear more casual polo shirts and slacks.

These are very informal events. Attire will vary from sport coats to polo shirts and slacks (for men) and from summer dresses and skirts to pants and shirts (for women).

Yes; continental breakfast and lunch are served each day. Social hours are hosted Monday through Thursday evening. In addition, registration on Wednesday or Thursday includes a dinner and party on Wednesday evening (hopefully outside, overlooking the Grand Traverse Bay).

The first thing to do would be to find a colleague who would be interested in replacing you. If your colleagues are already registered or unable to attend, please inform us in writing that you must cancel. To be eligible for a full refund of fees, notification of cancellation of registration must be received in writing by May 1, 2008. After this date, to be eligible for a refund of fees less the handling charge of $150.00 we must receive your request in writing before July 18, 2008. We regret that we cannot accept requests for refunds after that date.

The registration desk is in the lobby area at the base of the tower. We recommend that you pick up your name badge and conference materials at early registration on Sunday, from 5-7 p.m. or on Tuesday from 3:30-7 p.m. The registration desk is also open during the conference sessions. A name badge is required to gain admittance to the sessions. Please note: badges will be distributed the day before or morning of corresponding to the package that you have registered for and you may attend the social hours as they relate to your package.