The family friendly Partners Program is available for all attendee families. In addition, the Resort and surrounding Traverse City area have numerous opportunities for family fun. Contact the Traverse City Convention Bureau at www.visittraversecity.com or (800) 872-8377.

Social hours take place Monday, Tuesday, and Wednesday evenings. A scramble golf tournament is scheduled for Sunday afternoon.

Your spouse or partner is welcome at all of the social hours. (Children are not permitted at the Monday - Wednesday social hours.)

The seminars are designed to foster a casual atmosphere for the informal exchange of ideas. Business casual is appropriate. Others wear more casual polo shirts and slacks.

These are informal events. Attire will vary from sport coats to polo shirts and slacks (for men) and from summer dresses and skirts to pants and shirts (for women).

Continental breakfast and lunch are included each day. Social hours are hosted Monday, Tuesday, and Wednesday evenings.

The first thing to do would be to find a colleague interested in replacing you. If your colleagues are already registered or unable to attend, please inform us in writing that you must cancel. To be eligible for a full refund of fees, notification of cancellation must be received in our office in writing by May 14, 2011. After this date, to be eligible for a refund of fees less the handling charge of $150.00 we must receive your request in writing before July 19, 2011. We regret that we cannot accept requests for refunds after that date.

The registration desk is located in the Governors Prefunction area. We recommend that you pick up your name badge and conference materials at early registration on Sunday, from 5-7 p.m. or on Tuesday from 3:30-7 p.m. The registration desk is also open during the conference sessions. A name badge is required to gain admittance to the sessions. Please note: badges will be distributed the day before or morning of the first day of your registration so you may attend the social hours included in your registration.